Frequently Asked Questions
We treat every repair with the same care. If you’re paying out of pocket, we’ll work with your budget and discuss all options transparently.
Before returning your car, we complete a full quality check and detail the vehicle. We only hand it back once it meets our perfection standards.
Yes. We work closely with Enterprise, just down the street, to get you into a rental right after drop-off—especially if your car is not drivable.
We submit a supplement to your insurance provider and get approval before proceeding—ensuring full coverage and no surprise charges to you.
We proactively reach out with updates every 2–3 business days, so you’re never left wondering what’s going on.
No, you can bring your car straight to us. We’ll take photos, submit the initial estimate, and communicate directly with your insurance company.
Call us right away. We’ll help coordinate towing, assess the damage, and start the insurance claim process for you. Our goal is to make this as stress-free as possible.
We welcome customers to visit and tour our facility to see our operations firsthand.
We utilize eco-friendly materials and practices whenever possible to minimize our environmental impact.
Our commitment to quality, customer service, and lifetime warranties distinguishes us from others in the industry.
Yes, our technicians are I-CAR certified and undergo continuous training to stay updated with industry standards.
We have been proudly serving the Miller Place community for over [insert number] years, delivering quality auto body services.
Our detailing process includes polishing techniques that can minimize or eliminate light scratches and swirl marks, restoring your vehicle's shine.
Yes, we offer various detailing packages tailored to your specific needs and vehicle condition.
We recommend detailing your vehicle every 4-6 months to maintain its appearance and protect its surfaces.
Ceramic coating provides a durable, protective layer that enhances shine and shields your vehicle's paint from environmental contaminants.
Our comprehensive detailing service covers both interior and exterior cleaning, polishing, and protection, including premium ceramic coating options.
No, since PDR maintains the original paint, it helps preserve your vehicle's value by keeping its factory finish intact.
Most PDR jobs can be completed within a few hours, depending on the size and location of the dent.
Yes, PDR is typically less expensive and faster than conventional repair methods, making it a popular choice for minor damage.
Small to medium-sized dents where the paint is intact are ideal candidates for PDR.
PDR is a technique used to remove minor dents and dings without affecting the original paint finish, preserving your vehicle's factory look.
Repair times vary based on the extent of damage, but we aim to complete most repairs promptly and will keep you updated throughout the process.
Yes, we provide a lifetime warranty on all our repair work for as long as you own your vehicle.
Absolutely. We collaborate with all major insurance providers to streamline your repair process.
Yes, we offer round-the-clock towing services to assist you whenever needed.
Certainly. We coordinate with Enterprise Rental Car, conveniently located nearby, to arrange a rental vehicle for you.
You can schedule an appointment by calling us directly at 631-744-4511 or by using the "Book My Appointment" feature on our website.
We handle all forms of collision damage, from minor dents to major structural repairs, ensuring your vehicle is restored to its pre-accident condition.
Yes, we prioritize using Original Equipment Manufacturer (OEM) parts to maintain the integrity and safety of your vehicle.
Our advanced paint matching technology allows us to precisely match your vehicle's original color for a seamless finish.
Absolutely. We work directly with your insurance company to manage the claims process, making it as hassle-free as possible for you.