Frequently Asked Questions

Is your process different if I pay out of pocket vs. insurance?
What does the final inspection involve?
Can I get a rental car while mine is being repaired?
What happens if additional damage is found after the initial estimate?
How do you keep me updated during the repair process?
Do I need to contact my insurance before bringing my car in?
What is the first step after I’ve been in an accident?
Can I tour your facility? Certainly!
Do you use environmentally friendly repair options?
What sets Perfection Auto Body apart from other shops?
Are your technicians certified?
How long has Perfection Auto Body been in business?
Can detailing remove scratches and swirl marks?
Do you offer detailing packages?
How often should I have my car detailed?
What are the benefits of ceramic coating?
What does your auto detailing service include?
Will PDR affect my vehicle's resale value?
How long does a PDR service take?
Is PDR more cost-effective than traditional dent repair?
What types of dents are suitable for PDR?
What is paintless dent removal (PDR)?
How long will the collision repair take?
Do you offer a lifetime warranty on repairs?
Do you work with all insurance companies?
Is 24/7 towing assistance available?
Can you help arrange a rental car during repairs?
How do I schedule an appointment?
What types of collision damage do you repair?
Do you use OEM parts for replacements?
How do you ensure paint color matches the original?
Will you handle the insurance claim process?